Privacy Policy
How we collect, use and protect your personal data.
Last updated: October 2026
This Privacy Policy applies to services provided by CIPD Helper, a trading name of AKOSZ TEC LTD (Company No. 11483120), International House, 12 Constance Street, London, E16 2DQ, United Kingdom. Contact: support@cipdhelper.com.
Information we collect
We collect the details you provide when you contact us, place an order or create an account — such as your name, email address, phone number, the CIPD unit you are studying and any brief or files you share.
How we use your information
- To respond to enquiries and deliver the services you request
- To manage your account and orders
- To improve our website and resources
- To meet legal and accounting obligations
Legal basis
We process data to perform our contract with you, with your consent, and for our legitimate interests in running and improving our services, in line with UK GDPR and the Data Protection Act 2018.
Sharing and retention
We never sell your data. We share it only with service providers who help us operate (e.g. hosting and email) under appropriate safeguards, and we keep it only as long as necessary.
Confidentiality
Your identity, institution and assignment details are kept strictly confidential.
Your rights
You may request access to, correction or deletion of your data, object to processing, or complain to the Information Commissioner’s Office (ICO). Email us to exercise your rights.
Cookies
We use essential cookies to run the site and may use analytics cookies to understand usage. You can control cookies through your browser settings.
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